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This web page states the following, "Welcome to the Support Centre." Our analyzers viewed that the web site also stated " In order to streamline support requests and better serve you, we utilise a support ticket system." The Website also said " Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket. it will take a second!." The website's header had osTicket as the most important search term. It is followed by Customer support system and support ticket system which isn't as highly ranked as osTicket.